The Children's Mental Health Services Initiative Policy states that CYFN shall ensure that all children/youth and families are referred into CYFN in an efficient, family-focused manner and that no family is turned away without resources or support.
The CYFN System of Care Liaison supports the “No Wrong Door” policy of the Wraparound process. The referral process must adhere to this policy such that all referred families are either enrolled or provided with alternative viable resources and supported in their efforts to link with the resources
Referral / Liaison Functions
- Member of the Eligibility and Enrollment Committee
- Contacts referring party regarding disposition of referred child/youth after the committee has decided on the child/youth's status (e.g. was the child/youth enrolled, what are the next steps, etc.) Clinical Coordinator will share this function.
- If a child/youth is not enrolled, researches the availability of other resources (recommended by the E&E Committee); provides the name and number of available resources to referring party; facilitates linkage of resources to referring party, as needed. Clinical Coordinator will share this function.
- If a child/youth is enrolled, contacts child/youth and family to facilitate linkage of child/youth and family to identified Network staff and to review "next steps" prior to enrollment.
- Notifies the Committee of the final disposition of the non-enrolled child/youth.
- Provides the Committee with status report on enrolled child/youth (i.e. when youth stepping down or out of the initiative).
Training/Education/Resource Development Functions
- Educates and trains referral sources (Schools, Probation, Children's Services, Polinsky, Referral Line, Community, etc.) with up to date information about the Initiative. Information includes: Eligibility Criteria, Services/Supports Provided, Length of Services, Referral Process, Enrollment Process (E&E Committees Role), Non-enrolled youth process.
- Maintains knowledge of and information on the viability and availability of applicable county-wide resources for enrolled and dis-enrolled youth.
- Trains and updates Initiative staff and referral sources on these resources.
- Collaborates with resource development staff from other programs/systems for information sharing/collaboration, and to initiate the development and/or strengthening of deficiencies or resource gaps.
- Provides feedback to the E&E and Quality Assurance Committees regarding deficiencies and/or resource gaps.
Administrative Functions
- Maintains documentation from the E&E Committee that is required by the Network on children/youth enrolled into the Network.
- Coordinates transfer of child/youth documents from the E&E Committee to the Network.
- Maintains paper-tracking system of children/youth referred to the Network.